Privacy Policy

Privacy Policy

Welcome to RLS Technologies’s Privacy Policy.

Hi there, we’re RLS Technologies and welcome to our privacy policy which also applies to our Affiliate Companies. This policy sets out how we handle your personal information if you’re an RLS Technologies user or visitor to our Sites.

When we say ‘we’, ‘us’ or ‘RLS Technologies’ it’s because that’s who we are, and we own and run the Sites.

If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the Sites.

The type of personal information we collect

We collect certain personal information about visitors and users of our Sites.

The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information, transactional details, tax information, support queries, forum comments, content you direct us to make available, your actions on our Sites, and analytics data.

How we collect personal information

We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.

We collect your personal information when you register, buy or provide items or services, subscribe to newsletters, submit feedback, enter contests, fill out surveys, or send us communications.

If you are an author, we verify your identity using Photo ID as part of RLS Technologies Verify.

How we use personal information

We use your personal information to:

• fulfil contracts and process transactions
• operate the Sites
• provide services
• verify identity
• respond to support tickets
• notify you about updates
• improve our services
• monitor activity for fraud prevention
• manage our relationship with you
• train staff
• perform administrative functions
• verify identity using facial recognition when required
• process job applications

Where you give us consent

• sending marketing information
• customizing services and advertising

When required by law

We may disclose information to government authorities, courts, or law enforcement.

When we disclose your personal information

We may disclose information to:

• companies in the RLS Technologies group
• authors of items you purchase
• subcontractors and service providers
• professional advisers
• regulators and government authorities
• purchasers